{"id":1299,"date":"2025-01-17T15:36:57","date_gmt":"2025-01-17T15:36:57","guid":{"rendered":"https:\/\/aqdex.com\/?page_id=1299"},"modified":"2025-04-30T12:42:21","modified_gmt":"2025-04-30T12:42:21","slug":"faqs","status":"publish","type":"page","link":"https:\/\/aqdex.com\/en\/faqs\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;]Below are some insights and curiosities that arise from our daily interactions with AQ Davinci users.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion style=&#8221;flat&#8221; color=&#8221;sky&#8221; spacing=&#8221;20&#8243; c_icon=&#8221;&#8221; active_section=&#8221;1&#8243; no_fill=&#8221;true&#8221;][vc_tta_section i_icon_fontawesome=&#8221;fas fa-question-circle&#8221; add_icon=&#8221;true&#8221; title=&#8221;FAQ 01 &#8211; What is AQ Davinci?&#8221; tab_id=&#8221;1737128288338-fcf4620a-26cf&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div id=\"faq1\" class=\"faq-body in\">\n<div class=\"faq-inner\">\n<p>AQ Davinci is the innovative \u201cmade in U.S.A.\u201d dispenser for room temperature still water, cold still water, chilled sparkling water, and hot water (85-90\u00b0C), perfect for all your needs. Davinci is ideal for both offices and restaurants, as well as for families. Professional use is made easier by the option to externally connect the device to CO2 cylinders ranging from 4 to 10 kg. AQ Davinci has been distributed in the U.S. for over 10 years, is environmentally friendly, and is cost-effective:<\/p>\n<ul>\n<li>Qualitatively (the best water for drinking and cooking),<\/li>\n<li>Economically (the potable water consumption for an average Italian family is close to \u20ac1000 per year),<\/li>\n<li>Logistically (no more heavy bottles to transport and store).<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fas fa-question-circle&#8221; add_icon=&#8221;true&#8221; title=&#8221;FAQ 02 &#8211; What differentiates AQ Davinci from other water dispensers?&#8221; tab_id=&#8221;1737128288339-c423e4f7-8a1d&#8221;][vc_column_text css=&#8221;&#8221;]AQ Davinci stands out from other water dispensers primarily for its multifunctionality (it is the only dispenser on the market that provides cold, sparkling, and hot water at 85-90\u00b0C), its prestigious design, and especially its highly efficient filtration system. Davinci uses Actifilter\u2122 six-stage filters certified for up to 30,000 liters of water, which eliminate all harmful substances for the body (microorganisms such as bacteria, viruses, and parasites, organic substances like pesticides, fertilizers, paints, etc., chemicals such as chlorine, toxic minerals like chromium, aluminum, arsenic, asbestos, fluoride, nitrates, cadmium, lead, mercury, which, even in small quantities, can be present in tap water), while preserving essential minerals (calcium, magnesium, and potassium).[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fas fa-question-circle&#8221; add_icon=&#8221;true&#8221; title=&#8221;FAQ 03 &#8211; What are AQ Davinci&#8217;s commitments to sustainability?&#8221; tab_id=&#8221;1737128528820-dbeb6711-7a05&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>Elimination of plastic bottles from the world (let&#8217;s remember the &#8220;Great Pacific Garbage Patch,&#8221; an island covering at least 700,000 km\u00b2 \u2013 more than twice the size of Italy! \u2013 located in the North Pacific),<\/li>\n<li>Reduction of the carbon footprint of households using the product (bottle production, transport to stores, transport to the end user).<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fas fa-question-circle&#8221; add_icon=&#8221;true&#8221; title=&#8221;FAQ 04 &#8211; What is the lifespan of an AQ Davinci machine?&#8221; tab_id=&#8221;1737128552963-b5e238fa-c62a&#8221;][vc_column_text css=&#8221;&#8221;]With proper care, even with an intensive usage, the machine can properly function for over 10 years.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fas fa-question-circle&#8221; add_icon=&#8221;true&#8221; title=&#8221;FAQ 05 &#8211; How does the cooling cycle work?&#8221; tab_id=&#8221;1737128578867-79acc83d-7e3c&#8221;][vc_column_text css=&#8221;&#8221;]The cooling tank uses a stainless steel coil through which the water flows. The cooling tank itself is not in contact with the water being dispensed. The cooling system is instant and highly efficient (cools 120 liters of water per hour for the production of still and sparkling cold water). The high flow rate of the cooling system allows one bottle of cold and sparkling water to be filled in just 25 seconds.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fas fa-question-circle&#8221; add_icon=&#8221;true&#8221; title=&#8221;FAQ 06 &#8211; Can dispensing hot water at such a high temperature be dangerous for children?&#8221; tab_id=&#8221;1737128618504-2a37df72-be70&#8243;][vc_column_text css=&#8221;&#8221;]NO. The machine is equipped with a switch on the back to set the device to &#8220;child safety&#8221; mode, disabling hot water dispensing and preventing accidental burns.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fas fa-question-circle&#8221; add_icon=&#8221;true&#8221; title=&#8221;FAQ 07 &#8211; How is the AQ Davinci dispenser installed?&#8221; tab_id=&#8221;1737128646057-18bf35df-13ba&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div id=\"faq7\" class=\"faq-body in\">\n<div class=\"faq-inner\">\n<p>The installation of the AQ Davinci dispenser requires four simple steps:<\/p>\n<ul>\n<li>Add a fitting to the water supply (included in the Davinci kit) and connect the hose (included in the Davinci kit) that brings water to the machine;<\/li>\n<li>Connect the power cable to a 220V socket;<\/li>\n<li>Connect the CO2 cylinders (internal or external) following the instructions in the manual, adjusting the amount of carbon dioxide using the dedicated pressure gauge;<\/li>\n<li>Turn on the device and dispense at least 3 liters of water per type before drinking it.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fas fa-question-circle&#8221; add_icon=&#8221;true&#8221; title=&#8221;FAQ 08 &#8211; Can AQ Davinci be installed under the counter?&#8221; tab_id=&#8221;1737128673174-0259af1d-c227&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div id=\"faq7\" class=\"faq-body in\">\n<div class=\"faq-inner\">NO, the innovative and refined design makes AQ Davinci a water dispenser meant to be displayed on the counter. The colorful lights at night will add a magical touch to the environment.<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fas fa-question-circle&#8221; add_icon=&#8221;true&#8221; title=&#8221;FAQ 09 &#8211; Can I drink the water immediately after using the machine for the first time?&#8221; tab_id=&#8221;1737128696483-9866e729-b6dc&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div id=\"faq7\" class=\"faq-body in\">\n<div class=\"faq-inner\">NO. Once the machine is installed, it is necessary to dispense about 3 liters of water for each type to activate the filter.<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fas fa-question-circle&#8221; add_icon=&#8221;true&#8221; title=&#8221;FAQ 10 &#8211; How long does it take to fill a 1-liter bottle with room temperature water? Cold water? Hot water?&#8221; tab_id=&#8221;1737128719728-a33eae3e-fff3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div id=\"faq7\" class=\"faq-body in\">\n<div class=\"faq-inner\">Room temperature water is dispensed by network pressure, so the dispensing time depends on this, typically within 30 seconds.\u00a0Cold\/sparkling and hot water are dispensed via an internal pump, allowing 1 liter of water to be dispensed in 25 seconds.<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fas fa-question-circle&#8221; add_icon=&#8221;true&#8221; title=&#8221;FAQ 11 &#8211; Is AQ Davinci ideal for home use or professional use?&#8221; tab_id=&#8221;1737128742983-995ac5cf-0957&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div id=\"faq7\" class=\"faq-body in\">\n<div class=\"faq-inner\">The AQ Davinci water dispenser is suitable for both families and offices, as well as for hotels and restaurants.\u00a0For professional use, it is recommended to use CO2 cylinders of 4-10kg for sparkling water production.<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fas fa-question-circle&#8221; add_icon=&#8221;true&#8221; title=&#8221;FAQ 12 &#8211; Can AQ Davinci be used with non-potable well water?&#8221; tab_id=&#8221;1737128773001-1f5ea066-1174&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div id=\"faq7\" class=\"faq-body in\">\n<div class=\"faq-inner\">NO, AQ Davinci is NOT a water purifier and must be used EXCLUSIVELY with potable water input.<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fas fa-question-circle&#8221; add_icon=&#8221;true&#8221; title=&#8221;FAQ 13 &#8211; Does AQ Davinci reduce limescale?&#8221; tab_id=&#8221;1737128796650-105ae217-6c74&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div id=\"faq7\" class=\"faq-body in\">\n<div class=\"faq-inner\">NO, AQ Davinci primarily reduces chlorine and heavy metals and filters out impurities larger than 0.5 microns. To reduce limescale, it is necessary to install a WATER SOFTENER, which replaces the calcium in the water with sodium from salt (ion exchange) as the water passes through a bed of salt-impregnated resins.<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fas fa-question-circle&#8221; add_icon=&#8221;true&#8221; title=&#8221;FAQ 14 &#8211; What is the meaning of the different button colors on the front panel of the dispenser?&#8221; tab_id=&#8221;1737128820514-37a52639-ce88&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div id=\"faq7\" class=\"faq-body in\">\n<div class=\"faq-inner\">\n<ul>\n<li>Orange: Functional button.\n<ul>\n<li>Pressing the orange button simultaneously with the red button activates the hot water dispensing in anti-scald mode.<\/li>\n<li>Pressing the orange button once during room temperature water dispensing, and pressing it again after a certain amount of water, allows you to set the next water dispense to a specific quantity. This avoids having to continuously hold the button for dispensing water.<\/li>\n<\/ul>\n<\/li>\n<li>White: Dispensing of room temperature water.<\/li>\n<li>Blue: Dispensing of cold water.<\/li>\n<li>Green: Dispensing of sparkling water.<\/li>\n<li>Red: Pressing the red button simultaneously with the orange button activates the hot water dispensing in anti-scald mode.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fas fa-question-circle&#8221; add_icon=&#8221;true&#8221; title=&#8221;FAQ 15 &#8211; Can I adjust the temperature of the cold water?&#8221; tab_id=&#8221;1737128842864-867e8f2b-5018&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div id=\"faq7\" class=\"faq-body in\">\n<div class=\"faq-inner\">\n<p>It is not possible to adjust the temperature of the dispensed water. To obtain water that is less cold or less hot, it must be mixed with room temperature water.<\/p>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fas fa-question-circle&#8221; add_icon=&#8221;true&#8221; title=&#8221;FAQ 16 &#8211; How long does the internal CO2 cylinder last?&#8221; tab_id=&#8221;1737128879796-be2efedf-9354&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div id=\"faq7\" class=\"faq-body in\">\n<div class=\"faq-inner\">\n<p>The integrated 0.45 kg Sodastream CO2 cylinder ensures the dispensing of 60-80 liters of sparkling water.\u00a0This value depends on the level of carbonation desired. The more carbonated the water, the fewer liters will be dispensed. Note: The carbonation level can be adjusted using the pressure gauge located at the top of the cylinder. The machine can also be connected to larger external CO2 cylinders (for professional use and\/or under the sink).<\/p>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;]Below are some insights and curiosities that arise from our daily interactions with AQ Davinci users.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion style=&#8221;flat&#8221; color=&#8221;sky&#8221; spacing=&#8221;20&#8243; c_icon=&#8221;&#8221; active_section=&#8221;1&#8243; no_fill=&#8221;true&#8221;][vc_tta_section i_icon_fontawesome=&#8221;fas fa-question-circle&#8221; add_icon=&#8221;true&#8221; title=&#8221;FAQ 01 &#8211; What is AQ Davinci?&#8221; tab_id=&#8221;1737128288338-fcf4620a-26cf&#8221;][vc_column_text css=&#8221;&#8221;] AQ Davinci is the innovative \u201cmade in U.S.A.\u201d dispenser for room temperature still water, cold still water, chilled sparkling water,&hellip;&nbsp;<a href=\"https:\/\/aqdex.com\/en\/faqs\/\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Frequently Asked Questions<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"off","neve_meta_content_width":100,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"on","neve_meta_disable_title":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-1299","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Frequently Asked Questions -<\/title>\n<meta name=\"description\" content=\"AQdex - Best water on the planet for a better planet. 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